Scope
This Privacy Policy explains how Slipstream Computer Solutions Inc. ("SCSI," "we," "us," or "our") handles information associated with scsiva.net, website inquiries, and related business communications. Separate service agreements, support platforms, or customer systems may have additional privacy terms.
Information you provide
You may provide information when you contact us, request a consultation, seek support, or communicate by email. The website contact form currently prepares a message in your email application; it does not independently store the completed form in a website database.
- Name, company, email address, and telephone number
- The content of inquiries, support requests, and correspondence
- Information you choose to provide about devices, systems, or business needs
Information generated through website use
Our hosting and security providers may process technical information needed to deliver, protect, and troubleshoot the website. This can include IP address, request time, browser or device characteristics, requested pages, and security events. SCSI uses local browser storage only to remember a visitor's optional light, dark, or automatic appearance preference.
- Website request and diagnostic data
- Security, availability, and abuse-prevention signals
- A device-local appearance preference when selected
How information is used
- Respond to inquiries and provide requested information
- Deliver, administer, secure, and improve services
- Diagnose technical problems and prevent misuse
- Maintain business records and meet legal obligations
- Communicate about an existing or requested business relationship
How information is shared
We do not sell personal information. We may share limited information with service providers that help operate our website, communications, security, and business systems; with professional advisers; when required by law; or when reasonably necessary to protect rights, safety, systems, and users. Providers are expected to handle information for the authorized purpose.
- Cloudflare provides website delivery and security infrastructure
- Apple or another email provider may process messages sent to SCSI
- External destinations, including Google Reviews and iCloud Mail, operate under their own privacy policies
Retention and protection
SCSI retains information for as long as reasonably needed for the purpose collected, to support customer relationships, resolve disputes, maintain security, and meet legal or contractual obligations. We use administrative, technical, and physical safeguards appropriate to the nature of the information. No internet transmission or storage method can be guaranteed completely secure.
Your choices and rights
You may ask to access, correct, or delete personal information maintained by SCSI, subject to identity verification and applicable exceptions. Depending on where you live and how applicable law classifies the relationship, additional rights may apply. SCSI will not discriminate against a person for making a valid privacy request.
- Email hello@scsiva.net with the subject "Privacy Request"
- Describe the information or interaction involved
- Do not send passwords, Social Security numbers, or other unnecessary sensitive data
Children's privacy
This business website is not directed to children under 13, and SCSI does not knowingly collect personal information from children through the website. A parent or guardian who believes a child submitted information may contact us for review.
Policy changes
We may update this policy as our services, website, or legal obligations change. The effective date at the top of this page identifies the current version. Material changes will be presented on this page.
Contact
Questions or privacy requests may be sent to hello@scsiva.net. Slipstream Computer Solutions Inc. serves customers from Hampton Roads, Virginia, United States.